Measurement

Number of Items

Mean

SD

Cronbach’s α

This Study

Reference Data^a

Role Ambiguity

6

2.94

0.81

0.85

0.74

Role Conflict

8

3.34

0.71

0.79

0.82

Intragroup Conflict

8

2.78

0.68

0.74

0.86

Intergroup Conflict

8

3.08

0.78

0.86

0.85

Job Future Ambiguity

4

3.27

0.99

0.76

0.65

Resource Control

2

3.25

0.54

−0.37

0.82

Task Control

8

3.19

0.51

0.57

0.85

Physical Environment Control

2

3.03

0.90

0.64

0.79

Decision Control

4

2.67

0.90

0.82

0.74

Support from Supervisor

4

4.02

0.80

0.83

0.88

Support from Peer

4

3.84

0.71

0.64

0.84

Support from Family/Friends

4

4.44

0.56

0.67

0.85

Quantitative Workload

11

3.79

0.67

0.87

0.85

Variance in Workload

3

3.59

0.92

0.92

0.86

Skill Underutilization

3

2.74

1.04

0.82

0.73

Responsibility for People

4

2.70

1.09

0.86

0.62

Mental Demands

5

4.16

0.74

0.72

0.75

Self-esteem

4

3.97

0.61

0.82

0.85

Workplace Stress

10

2.37

1.00

0.91

0.93^b

Job Satisfaction

7

3.73

0.98

0.77

0.83